Appointments

If you are already a Pines patient, please make an appointment by calling a Medical Office Specialist at our Pines Health Centers located in Caribou, Presque Isle, Van Buren, and Fort Fairfield.

Your appointment with your provider is extremely important. The time is reserved for you. Please arrive 15 minutes before your scheduled appointment, and bring all the medications that you are taking along with your insurance cards. If you need to reschedule an appointment, call us at least 24 hours in advance so that we can move you to a day and time that works for your busy calendar, as well as providing an opportunity for another Pines patient to be seen at your original appointment time. If you arrive late for your appointment, our providers will try to see you, but only after seeing other patients who arrive on time for their appointments.

If you would like to establish a relationship with a Pines Provider and become a Pines patient, please contact us at ☎ (800) 371-6240 and we can start the process.

Open Access Scheduling

In our primary care health centers, we utilize a system called “Open Access” Scheduling. This means that a certain number of appointments are held aside each day for patients calling in with acute needs, allowing us to deliver same-day care. If you call in and your regular provider isn't available, you'll be provided options to see another provider at that same office or one of our other conveniently located offices.